DONT LOOK [INFO]

ABOUT [DONT LOOK]

DONT LOOK was born in the shadows — for the ones who’ve felt eyes like pressure, not presence. It’s a brand for people who’ve mastered the art of avoiding attention, not because they’re weak, but because the world never felt safe enough to be seen in. The name is a contradiction: DONT LOOK dares you to, while speaking for those who wish you wouldn’t. Our logo expresses that with a raw unique look, unlike anything else. Every piece is crafted to reflect the complexity of real emotion, with cuts, graphics, fabrics and silhouettes that tell a story without saying a word.

SHIPPING POLICY

At DONT LOOK, we strive to provide the best possible customer experience. We offer free UK shipping, with delivery estimated between 3-5 days. For international orders, shipping cost’s vary depending on the destination, and delivery times may range from 1-3 weeks. If a product is listed as a pre-order, please note that delivery may take between 1-2 months. We always specify whether a product is in hand or available for pre-order to ensure transparency.

RETURN POLICY

If you have purchased a product either accidentally or have since changed your mind, we are happy to offer a full refund—provided the item has not yet been shipped.

Once your order has been shipped and a tracking number has been provided, we are no longer responsible for any loss, theft, or damage during transit. In such cases, you will need to contact the postal service used for shipping to seek compensation.

If your order arrives defective or damaged due to factors within our control—such as manual hand-packing or a manufacturer’s error—we may offer partial refunds or returns.

Beyond damages within our responsibility, we can only accept returns if the product has not been opened or worn. Additionally, return shipping costs will be at your expense.